BB37-1
Located in Port Coquitlam, BC
Pay: $22 an hour
Job Full Description
We are currently recruiting for a Customer Service Representative in a large mechanical company in Port Coquitlam. This is a full-time & permanent role - this role starts ASAP after an interview for the right candidate!
The candidate considered must have excellent communication skills as you will be communicating with both clients, customers & internal employees.
Requirements:
- 3+ years of customer service representative role experiences and scheduling technicians/appointments/servicing of any kind
- Knowledge of plumbing, heating, electrical would be a strong asset but not required
- Must have excellent communication skills: written & verbal
- Strong & accurate data entry skills
- Outgoing individual that is self-motivated!
- Reliable transportation - your own vehicle is preferred as this area is not as transit accessible
Duties:
- Outbound calling to warm customers, some cold-calling as required
- Follow-up service calls to ensure if a follow-up and/or return visit is required to be scheduled
- Provide support & assistance to technicians on jobsites
- Create job orders & assign technicians using the JONAS system
- Create estimates, add repair scope details
- Prepare & assist in sending personalized thank-you cards to clients and other marketing strategies as required
- Maintain composure & handle time-sensitive matters with professionalism
What's In It For You:
- Full-Time & Permanent role
- Starts ASAP after a successful interview!
- Benefits after successful completion of the probationary period (3 months)
- Live local, work local in Port Coquitlam!
- Monday to Friday
- 8:00am - 4:30pm (30 minute lunch break)
- $22 an hour, increase after the successful completion of the probationary period
This position is open to all qualified applicants who are legally entitled to work in BC. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact only to those considered further, within 2 business days.
Coquitlam, BC
3395
103-2973 Glen Drive
Coquitlam, BC V3B 2P7
Apply Now Email Us