Located in Coquitlam, BC
Pay: $24 an hour
Job Full Description
We are seeking an experienced Office & Order Desk Administrator to join an industrial company in Coquitlam. This is a full-time & permanent role.
Qualifications & Experience:
- 3+ years of experience in office administration and order/sales order support in an industrial office environment
- Exposure to the oil/gas/lubricant industry would be a strong asset
- Proven experience working with ERP systems and a proficiency with MS Suite
- Excellent communication and interpersonal skills with a customer-focused approach
- Outgoing and open personality, willingness to learn
- References and a background screening will be conducted for candidates moving forward in consideration
Role Responsibilities:
- Provide front-line customer service by answering, screening, and directing incoming calls, and managing general customer enquiries
- Monitor and manage shared order desk email inboxes, coordinating with warehouse and dispatch teams to provide delivery updates and ETAs
- Perform general office administration including mail handling, document management, scanning, filing, and internal coordination across multiple locations
- Assist with social media posting and company communications as needed
- Cross-train on processes across affiliated business units to provide coverage and operational continuity
- Perform general office upkeep and administrative support tasks as assigned
Support A/R functions, including processing payments, applying transactions, reconciling deposits, and maintaining accurate records
- Retrieve and organize payment confirmations and maintain supporting AR documentation
- Execute billing processes including entering BOLs, creating invoices (manual and system-generated), and validating billing data accuracy
- Generate, post, and distribute customer invoices in a timely manner
- Assist with monthly reporting, including sales reports and customer statements distribution
- Support month-end close processes using established checklists
- Update pricing at designated locations as required
Collaborate closely with Accounts Receivable, Sales, Dispatch, and Operations teams
- Reporting to the Office Manager
What's Offered:
- Full-time, permanent position
- Full benefits after successful completion of the probationary period
- Live local, work local in Coquitlam
- Working Schedule: Monday to Friday
- Schedule: 8:00am – 4:30pm
- Wage: $24 an hour
Additional Details:
- This opportunity is open to all qualified applicants who are legally eligible to work in British Columbia
- Only electronic applications will be considered
- The posting will remain open until a qualified candidate is selected
We thank all applicants for their interest; only those selected for further consideration will be contacted, typically within 2 business days.
Coquitlam, BC
3395
103-2973 Glen Drive
Coquitlam, BC V3B 2P7
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