Located in Cambridge, ON
Pay: $25 – $30
Job Full Description
About the Role
We are seeking a detail-oriented and professional Customer Service Representative with strong QuickBooks expertise to join our client’s team. This temp-to-hire role involves handling accounts receivable/payable (AR/AP), managing warehouse paperwork, and delivering exceptional customer support. The ideal candidate will bring strong organizational skills, accuracy in financial transactions, and the ability to thrive in a fast-paced environment.
Key Responsibilities
- Provide outstanding customer service by responding to client inquiries via phone, email, and in person.
- Manage AR/AP functions, including invoicing, payments, and reconciliations, using QuickBooks.
- Prepare, review, and maintain accurate paperwork.
- Support day-to-day office and warehouse operations.
- Collaborate with internal teams to resolve billing or customer concerns promptly.
- Assist with reporting and documentation as required.
- Complete daily routing and sign picking for technicians/installers.
- Perform administrative responsibilities including order creation, processing, and handling calls.
- Assist with warehouse & inventory management.
- Act as a liaison between office, warehouse, and installation teams.
- Take on additional in-office work during vacation schedules or sick leaves as required.
Qualifications / Skills Required
- Previous customer service and administrative experience in a fast-paced environment (mandatory).
- Strong proficiency with QuickBooks.
- Excellent organization, communication, and multitasking skills.
- Positive attitude, strong work ethic, and high attention to detail.
- Ability to learn and adapt quickly to changing priorities.
- Valid Class G driver’s license with reliable transportation and a clean driving record.
- Ability to lift up to 30 lbs.
- Early morning availability when required, with occasional Saturday shifts (1–2 per month).
- Warehouse experience is an asset (training provided).
Cambridge, ON
2059
900 Jamieson Parkway
Unit B
Cambridge, ON N3C 4N6
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