Located in Cambridge, ON
Job Full Description
Role Purpose
The Business Development Manager is responsible for driving business growth by prospecting, qualifying, and converting leads generated through marketing efforts and personal outreach. This role requires a proactive, self-motivated professional who can manage the full sales cycle, foster strong client relationships, and meet or exceed revenue targets.
Key Responsibilities
Sales Execution & Lead Conversion
- Actively seek out new sales opportunities through cold calling, networking, social media, and inbound lead follow-up.
- Manage the full sales cycle—from prospecting to closing—to convert leads into long-term customers.
- Maintain and expand a database of prospects within the assigned territory.
- Promote products and services to clients, negotiate contracts, and maximize profitability.
Client Relationship Management
- Build and nurture strong relationships with both new and existing clients, from small businesses to executive-level accounts.
- Develop tailored account growth strategies to increase customer spend and loyalty.
- Serve as a trusted advisor, leveraging the full suite of fastener products and solutions to address client needs.
- Set up meetings with potential clients, actively listening to their goals and concerns.
Strategic Account & Market Insight
- Create and execute customized growth plans for key accounts.
- Collaborate cross-functionally with Inside Sales, QC, and Credit teams to deliver seamless solutions.
- Monitor industry trends, competitor activity, and pricing to maintain a competitive advantage.
Technology-Driven Sales
- Use CRM, ERP systems, and LinkedIn Sales Navigator to manage leads, track pipeline, and forecast sales.
- Analyze KPIs and sales data to refine strategies and improve performance.
Other Duties
- Provide feedback to improve products and customer success strategies.
- Troubleshoot customer issues and escalate unresolved matters to the appropriate department.
- Attend sales meetings, product seminars, trade shows, and training sessions.
- Commit to continuous learning of products, services, and advanced sales techniques.
Qualifications
Required:
- 5–7 years of business-to-business (B2B) sales or consulting experience, preferably in the fastener, industrial distribution, or MRO industry.
- Proven track record of exceeding sales targets.
- Strong communication, presentation, and negotiation skills.
- Proficiency in CRM systems and sales automation tools.
- Organized, independent, and able to manage multiple priorities.
Preferred:
- 10+ years of outside sales experience managing a $5M+ revenue portfolio.
- Deep knowledge of fasteners, industrial consumables, or manufacturing supply chain solutions.
- Bilingual (English/French) for engagement with Quebec-based clients.
- Creative problem-solving skills and a results-driven mindset.
Key Relationships
Internal: Inside Sales/Order Desk, QC Manager, Credit Manager
External: Customers, Prospects, Industry Partners
Cambridge, ON
2059
900 Jamieson Parkway
Unit B
Cambridge, ON N3C 4N6
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