Located in Cambridge, ON
Pay: $33.00 - $36.00 Per Hour
Job Full Description
We are looking for a Breakdown Specialist/Parts Personnel for an overnight shift. This is a short-term assignment that will begin on December 1.
What you will be doing:
You will be responsible for handling all aspects of roadside breakdowns, utilizing dealers, mobile technicians, and driver self-repairs to ensure minimal impact on load delivery and maintenance costs. Also, provide prompt customer service to mechanics and order stock and non-inventory parts from vendors, monitors, and corrects discrepancies with the parts room inventory.
Key accountabilities:
- Troubleshooting mechanical issues with drivers
- Source repair vendors in the local area using the approved Vendor List
- Ensure Driver Coordinators are kept apprised of repairs via emails
- Assist the department with accident repairs
- Asset management – place units out of service for repairs, and back into service when repairs are completed
- Locate required parts through in-house inventory or order through the appropriate vendors.
- Work with outgoing parts and supplies that require return to the vendor and complete the appropriate paperwork
- Document parts ordered and delivered in the work order system
Training will be provided.
Days and hours:
Fridays, Saturdays, and Sundays, 6:00 PM -6:00 AM – for a total of 36 hours, but pay will be for a 40-hour work week.
Qualifications:
- Secondary School Diploma
- 1-2 years’ experience in a technical support call centre or a related role in transportation is required
- 1-2 years of Parts counter experience required (Truck or Automotive)
- Knowledge of Enrich/CAIN system is considered an asset
Must-haves:
It is not necessary to be a mechanic to succeed in this role, but an interest in/knowledge of trucks and cars is crucial. It would suit a car/truck enthusiast or someone who enjoys tinkering with vehicles.
Nice to have:
- Fluent in French and English
Cambridge, ON
2059
900 Jamieson Parkway
Unit B
Cambridge, ON N3C 4N6
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