SA-0625
Located in Mississauga, ON
Pay: $25 an hour
Job Full Description
Job Title: Service Administrator
Reports to: Service Supervisor
Location: Mississauga, Canada
Job Type: Full time (Temp to Perm)
Work Hours: 9:00 am - 6:00 pm (40hours shift)
Our client, a well-established E-commerce company located in Mississauga, is looking for an Service Administrator to join their team! Be part of a prominent company based in Canada, specializing in innovative solutions that redefine industries. With a focus on cutting-edge technologies and a commitment to excellence, they pride ourselves on being leaders in our field. Their company values a collaborative and forward-thinking work culture, where employees are empowered to contribute their expertise.
Join a team that is at the forefront of driving positive change in the industry and offers a stimulating work environment. If you are a dynamic individual seeking a rewarding career with a company that values innovation and excellence, explore the opportunities with us and be part of shaping the future.
Key Responsibilities:
- Process installation and retrofit claims promptly.
- Coordinate and dispatch work orders for installation, maintenance, and retrofit activities.
- Manage key account programs, including reviewing maintenance plans and completing RSP (Remote Service Provider) follow-ups.
- Maintain an up-to-date dispatch dashboard for monitoring work orders in new status.
- Handle RSP account management, including creating, and updating documents.
- Process parts orders, manage back orders, and handle returns.
- Assist with accounts payable department to follow-up for RSPs and Key Accounts.
- Organize and lead RSP webinars and manage training logistics and registrations.
- Provide parts search support to RSPs.
- Generate and distribute recovery files to RSPs.
Qualifications:
- A minimum of 2 years professional experience in an service administrative related role.
- Proficient in SAP, Salesforce, and Excel
- Excellent English verbal and written communication skills.
- Strong customer-service skills.
- Proficient in Microsoft Office Suite and other office management tools.
If you think you have the skills and qualifications for this job, email your resume to jobs.mississaugaon@expresspros.com
Mississauga, ON
3286
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
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