Job Details

Bilingual Customer Service Representative (French/English) July 10, 2025

BCS-0625

Located in Mississauga, ON

Pay: $42000 - $44000 per annum

Job Full Description

Job Description

A leading company is looking for Bilingual (French/English) Customer Service Representative for their Mississauga location. The ideal candidate should be able to multitask in a fast-paced environment.

The role involves a combination of sales, customer service, and some clerical and administrative work. Applicants must be bilingual.

Preferred Skills:

  • Communication skills – phone and email etiquette
  • Analytical and decision making

Regular Duties Include:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

Job Details:

  • Start date: Immediate
  • Shift/Work Hours: 1) Fri – Tues - 8am – 5.30pm, 2) Fri – Tues – 10.30 – 8pm
  • Wage will be commensurate with experience

What are the four most critical responsibilities for this position?

  • Maintain phone communication between external customers and contracted drivers/couriers
  • Assist contracted drivers with delivery issues
  • Resolve any customer issues, complaints and answer questions
  • Monitoring progress of delivery routes
  • Customer billing and data entry tasks

If you’re interested, please submit your resume to jobs.mississaugaon@expresspros.com or apply online at https://www.expresspros.com/MississaugaON.

Mississauga, ON
3286
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1

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