CSR-0925
Located in Mississauga, ON
Pay: $22 an hour
Job Full Description
Job Title: Inside Sales and Customer Service Representative
Location: Mississauga, ON
Pay Rate: $21 - $23 per hour
Job Type: Full-Time
Position Overview:
We are currently seeking a motivated and experienced Inside Sales and Customer Service Representative to join our clients team in Mississauga. The ideal candidate will have a strong background in the HVAC/R industry and a passion for delivering exceptional customer service. This is a great opportunity for someone who is reliable, organized, and enjoys working in a fast-paced, team-oriented environment.
Key Responsibilities:
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Provide inside sales support and respond to customer inquiries via phone, email, and in-person.
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Process orders accurately and efficiently using our order management system.
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Assist customers in selecting appropriate HVAC/R products and services based on their needs.
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Build and maintain strong customer relationships through consistent communication and follow-up.
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Collaborate with team members to ensure a seamless customer experience.
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Resolve customer issues promptly and professionally.
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Support outside sales staff as needed.
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Participate in after-hours on-call rotation and be available for occasional Saturday shifts.
Qualifications:
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Experience in the HVAC/R industry.
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Customer-oriented with a positive and professional attitude.
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Strong team player with excellent interpersonal skills.
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Reliable, trustworthy, and highly organized.
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Exceptional time management skills with the ability to prioritize tasks effectively.
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Detail-oriented with a high level of accuracy in all aspects of work.
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Able to multi-task in a fast-paced environment.
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Willingness to participate in after-hours on-call rotation and work occasional Saturdays.
Mississauga, ON
3286
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
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