BOC-10222025
Located in Mississauga, ON
Pay: $54,000
Job Full Description
Job Title: - Business Operations Coordinator(Mandarin required)
Job type: - Permanent, Full Time
Pay: - CA$54,000
Job Description: -
· Assist to implement, manage and monitor (quality control) in the day-to-day logistics projects in various locations in Canada (not just Toronto).
· Be part of the team to act as the focal point for the logistics project customers in the daily communications and receive their feedbacks and updates for service performance and on-going business changes and needs.
· Build and maintain good rapport and relationship with all internal and external parties, including customers, sub-contractors, 3PLs, warehouse operators and trucking companies, regarding operational activities and assist to resolve any service issues that arise.
· Engage with head office IT team and local IT sub-contractor to monitor data quality of IT related systems.
· Prepare various reports for external and internal use as per the instruction by the Business Operations Manager.
· Act as the indoor sales support and make proactive communications with external and internal parties for on-going business development in logistics and/or international freight.
· Assist to prepare quotations as per guidance from Business Operations Manager for external and international submission.
· Receive on-going updates in logistics and international freight markets of Canada and other global markets as per guideline from Business Operations Manager.
· Perform any ad hoc projects and tasks as per assigned by the Business Operations Manager.
Requirements: -
· 2 to 3 years of working experience the relevant industry. Candidates with hands-on experience in a 3PL/logistics/warehouse environment is a pre-requisite.
· Effective communications & listening skills (verbal & written).
· Capable in negotiation and conflict management.
· Excellent in customer service with the ability to anticipate and identify customers’ needs, and escalate to the company for further reviews and discussions.
· Strong work ethic and integrity.
· Fluent in written and verbal English & Chinese.
· Must be capable in Microsoft Office Suite.
Mississauga, ON
3286
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
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