Located in Mississauga, ON
Pay: $45K plus Bonus
Job Full Description
Job Title: Inside Sales / Customer Service Representative
Location: Mississauga, Office-based (first 3–6 months), transitioning to Permanent Work From Home (based on performance and dedicated workspace)
Start Date: Immediate
Salary: $45,000 base + Performance Bonus
Job Overview
We are seeking an energetic and results-driven Inside Sales / Customer Service Representative to join our team. This role involves a combination of customer support and sales activities, primarily managing Ontario-based accounts. The ideal candidate is enthusiastic, proactive, and confident in handling both inbound and outbound communications.
Key Responsibilities
- Handle incoming and outgoing calls with professionalism and efficiency
- Provide exceptional customer service and resolve client inquiries
- Manage and maintain Ontario-based accounts
- Identify sales opportunities and contribute to achieving targets (approx. 30% sales focus)
- Build and maintain strong customer relationships
- Maintain accurate records of customer interactions
Requirements
- Manage inbound and outbound calls in a professional and efficient manner
- Complete a minimum of 30 outbound calls daily
- Deliver excellent customer service and address client inquiries effectively
- Oversee and support Ontario-based accounts
- Identify sales opportunities and contribute toward achieving targets
- Build and maintain strong client relationships
- Accurately document customer interactions
Work Arrangement
- Initial 3–6 months in-office training period
- Transition to permanent Work From Home upon successful completion of training and performance evaluation
Mississauga (North), ON
3286
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
Apply Now Email Us