Job Details

Bilingual Collections Agent August 12, 2025

AL001

Located in North York, ON

Pay: $55-$60k

Job Full Description

Bilingual Collections Agent – French & English

We are seeking a Bilingual Collections Agent to join our team! In this role, you will be responsible for securing billing payments from customers and maintaining positive client relationships while managing overdue accounts.

Responsibilities:

  • Contact customers regarding unpaid accounts (via phone, email, or mail)

  • Receive and post payments to customer accounts

  • Advise and follow up with customers on outstanding balances

  • Initiate repossession proceedings or service disconnections when necessary

  • Maintain accurate records and account status updates in the system

Qualifications:

  • Bilingual in French and English (verbal & written)

  • 2–3 years of collections or call centre experience

  • Experience with SAP, accounts receivable, credit collections, and invoicing

  • Strong Microsoft Office Suite skills (Word, Excel, Outlook)

  • Previous experience in billing, customer service, or a related field

  • Strong ability to build rapport with clients

  • Excellent communication, prioritization, and multitasking skills

Position Details:

  • Full-time position

  • Competitive pay based on experience

  • Supportive team environment

?? To apply, please call [Phone Number] or email [Email Address] with your resume.

Richmond Hill, ON
2878
8500 Leslie Street
Suite 110
Thornhill, ON L3T 7M7

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