Q097
Located in Toronto, ON
Job Full Description
General Manager — Operations (Manufacturing / Small Business)
Location: North York, ON
Type: Full-time, Senior Leadership
Why this role matters
You’ll run the show for a respected leather brand that recently joined forces with a well-known global leather supplier — giving you the rare combo of small-business impact plus broader distribution and product depth.
About the brand
Client company is a Toronto-based leather specialist with an extensive stocked portfolio and long standing design focus.
The role
Lead operations, production and client service for a high-quality leather manufacturer—turning good processes into great ones, and making sure product and people perform every day.
What you’ll own
- End-to-end operations: shipping, sampling, receiving, inventory & QA — make it accurate, on time, repeatable.
- Cut & sew production leadership: hit quality targets, reduce rework, improve throughput.
- Client Services: raise the bar on response times and customer satisfaction.
- Purchasing & vendor management: negotiate smarter, manage stock, control costs.
- Continuous improvement: find bottlenecks, implement fixes, measure results.
- People leadership: recruit, coach and develop multi-discipline teams; create a positive shop culture.
- Operational reporting: own KPIs, ERP/inventory data, and action plans.
Who will thrive here
- You’re a hands-on operator who’s strategic enough to partner with leadership and granular enough to pick up a tape measure.
- You’ve had 7–10 years running multi-department operations (manufacturing, production or similar). Small business or boutique manufacturing experience is a big plus.
- You know supply chain basics—shipping, receiving, inventory, procurement—and you’ve improved processes with limited resources.
- You’re comfortable with ERP/inventory tools and with making decisions from data.
- Strong communicator and coach: you build teams that get stuff done.
Nice to have
- Degree in Business/Operations (or equivalent experience). PMP, Six Sigma, or similar credentials welcome.
- Experience in textiles, upholstery, leather, or related manufacturing.
What’s in it for the right leader
- Real operational autonomy and the chance to shape a brand that’s expanding through a larger wholesale/showroom network.
- A role that blends people leadership, process improvement, and direct operational impact — not a desk job masked as “operations”.
- Opportunity to grow beyond the General Manager role.
- Salary of up to $135K / year
- 4 weeks paid vacation
- HSA + Benefits
Apply / Next step
If you’re ready to lead a small-but-ambitious manufacturing business and turn operational chaos into a competitive advantage, send a quick note and your top achievements (throughput gains, cost reductions, team builds) with your updated resume to vim.duller@expresspros.com.
Accessibility & Applicant Contact Disclaimer
We welcome and encourage applications from all qualified candidates. If you require accommodation during the recruitment or selection process, please contact us at vim.duller@expresspros.com and we will work with you to meet your needs.
Only those selected for an interview will be contacted. Candidates must be legally entitled to work in Canada; employment is conditional on the successful completion of reference, background, and licensing checks where applicable. We thank all applicants for their interest.
Toronto (North), ON
3374
1110 Finch Avenue West
Suite 518
Toronto, ON M3J 2T2
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