Located in Windsor, ON
Pay: $30-33
Job Full Description
Position Summary
Our client is seeking a skilled Service Technician with strong electrical and controls experience to support press installations, disconnections/reconnections, interface programming, and troubleshooting at customer sites. The ideal candidate will play a key role in ensuring high-quality installations, service, and customer support across North America and Mexico.
Key Responsibilities
a) Installations
- Review electrical installations to ensure all purchased options are properly installed and operational prior to dispatch.
- Travel across North America and Mexico for press installations and related service work.
- Perform or supervise press electrical reconnects and interfacing at customer sites.
- Support on-site assembly and integration of electrical components and subassemblies.
- Lead troubleshooting and corrective action processes for press control builds, including documentation.
- Conduct dynamic system checks and support final buyoff activities at customer facilities.
- Provide hands-on training to customers for start-up, operation, and maintenance.
- Build and maintain strong customer relationships by identifying solutions and offering timely support.
b) Service
- Provide in-field service, including warranty support, troubleshooting, and retrofits for electrical and control systems.
- Perform upgrades to existing systems and ensure performance aligns with client expectations.
- Document all service activities accurately and submit required reports and logs.
- Manage and direct subcontractors when required.
c) General Duties
- Comply with all health and safety regulations and maintain a clean, safe working environment.
- Ensure compliance with all company policies, procedures, and regulatory standards.
- Accept accountability for responsibilities aligned with the role.
- Perform other duties as assigned by management or leadership.
- Diagnose and repair automotive issues efficiently and accurately.
- Utilize mechanical knowledge to troubleshoot problems and provide effective solutions.
- Perform routine maintenance on vehicles to ensure optimal performance.
- Operate various power tools and hand tools safely and effectively.
- Maintain a clean and organized workspace while adhering to safety protocols.
- Provide excellent customer service by communicating clearly with clients regarding repairs and maintenance.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Weld components as needed for repairs or modifications.
Qualifications & Education
- High school diploma (required).
- Electrical apprenticeship completion with Journeyperson certification or equivalent experience (required).
- Post-secondary diploma in trades or technical field (asset).
Skills & Knowledge Requirements
- Service technicians with both electrical and mechanical capability are strongly preferred.
- Proficiency in AB PLC/HMI programming and troubleshooting.
- Knowledge of Siemens control systems (asset).
- Experience with AutoCAD and Microsoft Office.
- Familiarity with press systems (asset).
- Strong understanding of engineering and electrical drawings.
- Ability to troubleshoot pneumatic and hydraulic systems.
- Effective team player with strong communication skills.
- Fluent in English (spoken and written).
- Knowledge of workplace safety and safe operating procedures.
- Ability to operate overhead cranes and work at heights.
- Experience with material handling equipment such as lift trucks and transfer carts.
- Valid driver’s license and valid passport (required for travel).
Working Conditions
- 40–60 hours per week, including overtime and weekend availability as needed.
- Day, afternoon, night, and weekend shifts.
- Work performed in plant and customer site environments.
- Frequent travel required (within North America and Mexico).
- Exposure to mechanical equipment, loud noise, heat, and hazardous materials.
- Regular use of hand tools, measurement instruments, cranes, and lift equipment.
- Heavy lifting involved (up to standard safety limits).
Windsor, ON
1418
2885 Lauzon Parkway
Suite 118
Windsor, ON N8T 3H5
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