Job Details

Customer Service & Operations Support September 29, 2025

WCD01

Located in red deer, AB

Pay: 21.00

Job Full Description

Join Our Team: Customer Service & Operations Support Are you someone who thrives in a dynamic environment, enjoys variety in your day, and takes pride in delivering exceptional customer service? We’re looking for a motivated individual to join our team at WCD, supporting a range of operational roles and making a real impact across our client site. Role Overview Reporting to the Site Manager, you’ll be the go-to person for ensuring WCD customers receive consistent, helpful, and outstanding service. This is a fantastic opportunity to learn multiple roles, grow your skills, and be part of a collaborative team. What You’ll Do You’ll provide backup support across key functions, assist with projects, and take on varied tasks that keep our operations running smoothly. Print Coordination • Manage offsite printing and business card orders • Handle data entry and ensure timely completion of print jobs Mail Services • Sort and distribute intercompany mail • Track shipments and deliver supplies across the plant site • Provide same-day delivery service to/from Red Deer using our company van Mailroom Operations • Maintain inventory and order stationery and specialty items • Monitor and replace toner levels • Keep mailroom areas clean and organized • Support catering requests and tag/form orders • Provide admin support using Excel and PowerPoint Copy Center • Process work orders, print and laminate presentations • Use Adobe Acrobat Pro (preferred) for document handling Third-Party Services • Resolve vendor issues and coordinate maintenance or replacements • Reconcile invoices and manage payment processing • Assist with onboarding new vendors Who You Are You’re a flexible, detail-oriented team player who enjoys variety and thrives in a fast-paced environment. Qualifications • High school diploma or GED (required) • Post-secondary education in a related field (an asset) Skills & Experience • Strong computer and office equipment knowledge • Proficient in Microsoft Office, especially Excel and PowerPoint • Adaptable to changing environments and roles • Excellent organizational and multitasking skills • Fluent in English (written and verbal) • Passionate about customer service • Comfortable lifting up to 50 lbs Additional Requirements • Valid Alberta driver’s license • Personal transportation (site is in a rural area) • Pre-employment drug testing in line with our Health & Safety Policy

Red Deer, AB
2830
4919 59th Street
Unit 270
Red Deer, AB T4N 6C9

Apply Now Email Us

Close