One of our clients, commercial and industrial painting company that for 35 years has been providing professional commercial and industrial painting solutions on time and on budget, is searching for a seasoned estimator
Overview of the Opportunity
You are responsible for keeping in good contact with our current and prospective customers. As an estimator, you hold a strong position to influence not only their satisfaction, but the fellow employees you will be working with. This position requires tact and professionalism.
Job Responsibilities
General and Administrative:
- Follow systems and procedures outlined in company manuals.
- Participate as a key team player by supporting operations as needed.
Customer Service:
- Process customer orders in a courteous, efficient, and timely manner.
- Organize schedule and workflow to meet customer deadlines.
- Prepare estimates for all jobs based on customer specifications and General Manager.
- Price all production work using proven industry standards. Estimate nonstandard work in conjunction with the General Manager.
- Effectively present and discuss the products and services of the company.
- Manage telephone calls professionally, efficiently and with good communication skills.
- Attend to customer complaints and concerns immediately and facilitate satisfactory resolution.
Sales and Marketing:
- Support customer sales through service, education, and effective problem solving. Be able to involve appropriate team members as needed.
- Support strategic sales plan and marketing strategies outlined by the General Manager and facilitate joint marketing calls where applicable. Assist in the promotion of cost-effective and customer-oriented solutions.
Fiscal Responsibility:
- Maintain pricing.
- Develop knowledge of best suppliers and competitive prices and stay abreast of pricing changes.
- Coordinate with management on jobs and maintain company and industry-specific processes.
- Develop knowledge by researching and recommending cost saving potential to management.
Job Specific Qualifications & Requirements
- Own vehicle.
- FAMILIARITY WITH COMMERCIAL/INDUSTRIAL PAINTING (5+ years experience preferred)
- Knowledge of cost accounting, methods.
- Experience in sales or customer service.
- Excellent math skills.
- Proficient in the use of computer applications such as Microsoft Word, Excel, and PDF formats.
- Exceptional phone and customer service skills.