Located in London, ON
Pay: $TBD
Job Full Description
Express Employment is currently recruiting for a Residential Care Worker, for our not-for-profit client in downtown London Ontario.
Pay: will be based on experience.
Responsibilities:
INTAKE:
- Assess incoming clients and determine eligibility in compliance eligibility guidelines.
- Register new and returning clients, ensuring required documentation is complete and accurate and entered into the computer database.
- Orient residents to the House Rules and Guidelines and relevant policies and procedures.
- Find appropriate alternatives for resident/clients who are either being asked to leave or who are being refused entry.
RESIDENT / CLIENT CARE:
- Respond to resident/client needs by providing direct assistance and/or appropriate referral.
- Build positive relationships with residents/clients.
- Respond to crisis events with direct intervention or appropriate referral.
- Support the ongoing needs of residents through crisis intervention, listening and referrals.
- Provide timely, concise and accurate documentation of resident/client centered activities in accordance with required information.
- Provide residents/clients with supplies (ie. PNA bags, soap, clothing)
- Reception duties are also required.
EDUCATION BACKGROUND:
- Graduate of Secondary School; Community College preferred.
- Knowledge of WHMIS, First Aid, CPI.
REQUIREMENTS:
- Minimum 2 years of experience in a similar role, preferably for a not-for-profit agency.
- Strong administration and computer skills - Microsoft Office (Word & Excel).
- Ability to deal pleasantly and effectively with a wide range of people of different ages and cultures.
- Proactive crisis intervention and problem solving skills.
- Organizational skills with ability to handle multiple demands simultaneously.
- Good listening and interpersonal skills.
- Physically fit, as some lifting may be required.
London, ON
3404
300 Wellington St
Suite 102
London, ON N6B 2L5
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