SRG
Located in Sarnia, ON
Pay: $22.00 - $24.00/Hour
Job Full Description
We are seeking a reliable and detail-oriented Administrative Assistant to support daily operations in a fast-paced trade services environment. This role includes a blend of administrative support, dispatch coordination, and marketing tasks. The ideal candidate is a fast learner with excellent communication and organizational skills, capable of juggling multiple priorities with efficiency and professionalism.
Responsibilities:
Administrative & Office Support:
- Answer and direct calls on a 7-line phone system
- Maintain organized records and files
- Support general office duties and ensure smooth day-to-day operations
- Communicate professionally with internal staff and external clients
- Manage documentation and assist with completing service tickets
Dispatch Coordination:
- Manage the intake of service calls and assign/schedule technicians accordingly
- Track and update the Dispatch Board with ticket and order statuses
- Coordinate parts orders and monitor incoming parts
- Post parts and notes to appropriate service tickets
- Follow up to ensure timely and accurate ticket completion
- Assist in managing and de-escalating customer concerns when needed
Marketing Support:
- Create digital content using Canva for internal and external communications
- Assist with managing social media accounts and posting promotional content
- Support the coordination of marketing efforts and initiatives)
Qualifications:
- Strong verbal and written communication skills
- Highly organized, efficient, and able to manage multiple tasks simultaneously
- Team player with a proactive, can-do attitude
- Comfortable working in a dynamic, fast-paced environment
- Quick to learn new systems and procedures
- Experience in a trade or contracting company is a strong asset
- Prior dispatching experience is preferred
- Familiarity with Canva and social media platforms is an advantage
Wage: $22.00 - $24.00/Hour
Ways to apply:
Email your resume to: Nicole.Davis@expresspros.com
Call our office: 519-336-7962
About Express Employment Professionals:
Founded in 1983, Express today employs more than 550,000 people across over 800 franchise locations worldwide. Our long-term goal of putting a million people to work is at the heart of our company's vision: to help as many people as possible find good jobs by helping as many clients as possible find good people. The Sarnia Express Employment Professionals franchise began operation in 2006 and serves Sarnia-Lambton and surrounding areas with temporary staffing, contract workers, and direct hire placement in a variety of fields, including professional, skilled trades, office services, and light industrial. Our ISO certified office has grown steadily, placing more than 6,000 people with local businesses at no cost to job seekers. Express is proud to be a Certified Military Friendly Employer through Canada Company and to have received ClearlyRated's 2020 Best of Staffing Client and Talent awards based on the satisfaction of our clients and associates.
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Sarnia, ON
2399
805 Christina Street North
Unit 105
Sarnia, ON N7V 1X6
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