2399
Located in Sarnia, ON
Pay: Up to $55,000/Year
Job Full Description
We are seeking a dedicated and knowledgeable Service Consultant to join our team. In this role, you will serve as the primary point of contact for customers seeking automotive services, ensuring a seamless and positive experience. You will utilize your mechanical knowledge and customer service skills to assist clients in understanding their vehicle needs while promoting additional services through effective upselling techniques.
Responsibilities:
- Greet customers promptly and professionally, assessing their automotive service needs
- Provide detailed explanations of recommended services and repairs based on customer inquiries and vehicle assessments
- Utilize upselling techniques to promote additional services that enhance vehicle performance and safety
- Process cash handling transactions accurately, ensuring all payments are recorded correctly
- Maintain a clean and organized service area, contributing to a welcoming environment for customers
- Collaborate with mechanics and technicians to ensure timely completion of services and repairs
- Follow up with customers post-service to ensure satisfaction and address any concerns
Qualifications:
- Strong customer service skills with the ability to build rapport with clients
- Proficient in upselling techniques to maximize service opportunities
- Solid mechanical knowledge, preferably with experience in automotive repair or dealership environments
- Excellent communication skills, both verbal and written, for effective interaction with customers and team members
- Experience in cash handling procedures, ensuring accuracy in transactions
- Ability to work in a fast-paced environment while maintaining attention to detail
Wage: Up to $55,000/Year
Ways to apply:
Email your resume to: Tyler.Whitbread@expresspros.com
Call our office: 519-336-7962
About Express Employment Professionals:
Founded in 1983, Express today employs more than 550,000 people across over 800 franchise locations worldwide. Our long-term goal of putting a million people to work is at the heart of our company's vision: to help as many people as possible find good jobs by helping as many clients as possible find good people. The Sarnia Express Employment Professionals franchise began operation in 2006 and serves Sarnia-Lambton and surrounding areas with temporary staffing, contract workers, and direct hire placement in a variety of fields, including professional, skilled trades, office services, and light industrial. Our ISO certified office has grown steadily, placing more than 6,000 people with local businesses at no cost to job seekers. Express is proud to be a Certified Military Friendly Employer through Canada Company and to have received ClearlyRated's 2020 Best of Staffing Client and Talent awards based on the satisfaction of our clients and associates.
Social Media:
Sarnia, ON
2399
805 Christina Street North
Unit 105
Sarnia, ON N7V 1X6
Apply Now Email Us