Meet the Team

Catherine

Business Developer

She spent more than 25 years supporting businesses throughout the Tri-Cities and is passionate about helping local companies grow and succeed. As a Business Developer with Express Employment Professionals, she partners with employers to understand their workforce needs and connect them with top talent that helps drive business results.

For the past decade, Catherine has worked in staffing and recruitment, helping organizations attract, retain, and develop strong teams. Prior to joining Express, she spent 15 years in the community newspaper industry, working closely with local businesses to create effective advertising and marketing solutions. This diverse background gives her a unique understanding of the challenges faced by businesses across a variety of industries.

What Catherine enjoys most is building long-term relationships and becoming a trusted partner to her clients. She takes pride in learning about each business, understanding their challenges, and providing solutions that support their growth and success. Whether she's helping solve a workforce challenge or connecting a company with exceptional talent, she finds it incredibly rewarding to make a positive impact on local businesses and the people behind them.

Outside of work, Catherine is an avid dragon boater and loves spending time on the water. She enjoys the camaraderie, competition, and continuous learning that the sport offers. When she isn't paddling, you'll likely find her spending time with family and friends, exploring the outdoors, golfing, hiking, or discovering a new local restaurant. At home, she and her family share their lives with two rescue cats, Dino and Jules, who keep things entertaining with their very different personalities.

"I love building relationships with clients and being a trusted resource they can rely on. There's nothing more rewarding than helping businesses grow and seeing the positive impact that the right people can have on a team."

Theresa

Employment Specialist - Office Services

Theresa brings a 19+ year diverse background of recruitment, human resources support, administration, operations, and customer service, with experience spanning staffing, hospitality management, automotive, real estate, and manufacturing industries. Since joining Express Employment Professionals in June 2019, she has made her journey through multiple roles within the company that has given her a well-rounded understanding of both client and candidate experiences in but Light Industrial and Office Services sectors. She is specialized in connecting talented job seekers with employers and helping businesses build strong, successful teams.

As an Employment Specialist, Theresa manages full-cycle recruitment for Office Services positions, including sourcing, interviewing, placement, onboarding, and payroll support. Known for her organized, process-driven approach and strong attention to detail, she enjoys creating meaningful connections between clients and candidates that lead to long-term success for both.

What Theresa enjoys most about her role is seeing the positive impact of a great match. Helping a job seeker find the right opportunity while helping a client solve a hiring challenge creates a true win-win situation, and those successful partnerships are what make her work so rewarding.

Kat

Employment Specialist - Light Industrial

Kat joined Express Employment Professionals in July 2023 and serves as an Employment Specialist for our Light Industrial division. She partners with local employers and job seekers throughout the Tri-Cities and surrounding communities, helping connect dependable talent with opportunities in manufacturing, warehousing, logistics, production, and other industrial sectors.

With more than 15 years of experience in recruitment, customer service, sales, administration, and nonprofit fundraising, Kat brings a diverse background and a people-first approach to every interaction. Throughout her career, she has worked across the staffing, healthcare nonprofit, retail, telecommunications, manufacturing, and automotive industries, building strong relationships and delivering exceptional service.

What Kat enjoys most about her role is connecting great people with great opportunities. She finds it rewarding to help job seekers find positions that align with their skills and goals while helping clients build strong, reliable teams. She thrives on the fast-paced nature of recruitment and enjoys the challenge of building meaningful relationships with both candidates and employers.

Outside of work, Kat is an adventure seeker who loves traveling, hiking, exploring new places, and discovering local restaurants. Whether she's spending time outdoors, seeking out hidden gems, or creating new experiences with family and friends, she believes there's always something new to explore.

Nhi

Front Office Coordinator

Nhi joined Express Employment Professionals in June 2024 as our Front Office Coordinator, serving as the first point of contact for clients, associates, and job seekers. With a welcoming approach and strong attention to detail, she helps ensure our office runs smoothly while providing exceptional support to everyone who walks through our doors.

Nhi brings more than seven years of experience in operations, administration, and customer service across the construction, transportation, and retail industries. Her diverse background includes project coordination, dispatching, logistics, payroll administration, accounting support, and office administration, giving her a well-rounded understanding of business operations and client service.

Having been a job seeker herself, Nhi understands the challenges candidates can face when navigating the job market. She finds genuine fulfillment in helping individuals connect with opportunities that align with their skills and goals. Whether assisting associates with payroll inquiries, answering questions, or helping visitors navigate the hiring process, she is committed to ensuring everyone feels supported, valued, and heard. Outside of work, Nhi enjoys spending time with her family, gaming, discovering great local restaurants, and relaxing with good food.

Tin

Tin joined Express Employment Professionals in October 2025 and currently serves as our Front Office Coordinator, bringing a strong background in customer service, operations, team leadership, and administrative support. With experience supporting both internal teams and clients in fast-paced environments, Tin plays an important role in creating a positive and professional experience for every associate, job seeker, and client who connects with our office.

A versatile member of our team, Tin has supported the office in multiple capacities, serving as both Front Office Coordinator and Data Entry Clerk when business needs require additional administrative support. Her flexibility, accuracy, and willingness to take on new challenges have made her a valuable contributor to our day-to-day operations. Whether she's greeting visitors, assisting candidates through the application process, supporting payroll and administrative functions, or ensuring data is entered accurately, Tin is committed to delivering exceptional service.

Prior to joining Express, Tin built an impressive career with Cognizant, where she progressed from Senior Process Specialist to Subject-Matter Expert and ultimately Team Lead. In these leadership roles, she coached and mentored team members, managed escalated client concerns, coordinated scheduling and payroll processes, conducted quality audits, and helped drive continuous improvement initiatives. Her experience leading high-performing teams, streamlining processes, and supporting operational excellence provides a strong foundation for her work at Express.

What Tin enjoys most about her role is being part of a team that helps people find meaningful employment opportunities and supports local businesses in building successful teams. She takes pride in creating a welcoming experience and helping ensure every interaction with our office is a positive one.

Curtis

Employment Specialist – Professional Services

Curtis joined Express Employment Professionals as an Employment Specialist focused on Professional Services, bringing more than eight years of proven success in sales, business development, client relationship management, and revenue growth. Throughout his career, Curtis has built a reputation for developing strong partnerships, understanding client needs, and delivering tailored solutions that create measurable results.

Specializing in professional, administrative, and skilled office placements, Curtis partners closely with businesses to identify top talent and help organizations build high-performing teams. His background in consultative sales and account management allows him to take a strategic approach to recruitment, ensuring he fully understands both the technical requirements of a role and the culture of an organization before making a recommendation.

Curtis's experience in business development, pipeline management, sales forecasting, and revenue operations gives him a unique perspective when partnering with employers. He understands the challenges businesses face when identifying, attracting, and retaining top talent and is passionate about helping clients build teams that support long-term growth and success.

Arcelli

Front Desk Clerk

Arcelli joined Express Employment Professionals in August 2026 as our Front Desk Clerk, bringing a diverse background in administration, operations coordination, customer service, marketing support, and technology systems. As one of the first people clients, associates, and job seekers meet when they connect with our office, Arcelli is committed to providing a welcoming, professional, and positive experience for everyone she assists.

Before joining Express, Arcelli held administrative and operations-focused roles with The AME Consulting Group Ltd., where she supported teams of over 100 employees, coordinated onboarding activities, managed accounts payable processes, maintained corporate records, developed standard operating procedures, and supported company-wide initiatives. She also gained valuable experience in IT and Operations Coordination, helping implement new technologies, manage software and equipment procurement, and support organizational projects and employee engagement programs.

Arcelli's career has included customer-facing roles across hospitality, tourism, retail, and transportation industries, giving her a strong appreciation for exceptional customer service and effective communication. Her experience ranges from supporting international travelers and cruise passengers at YVR Airport to assisting guests at FlyOver Vancouver, where she combined guest services with creative content creation and marketing support.