Located in Ottawa, ON
Pay: $69,800 to $77,000
Job Full Description
Our client, a respected National Non-profit Association, seeks a Senior Coordinator of Examinations to oversee the end-to-end examination process. In this critical role, you will ensure the seamless delivery of high-stakes exams while maintaining the highest standards of integrity and confidentiality. Your expertise will contribute to the development and maintenance of their e-learning platform, supporting the professional growth and certification of their members.
Duties may include, but are not limited to:
- Develop and maintain assessments, formal examinations, and content on the e-learning platform
- Ensure data accuracy, coordinate testing and approval processes, and identify opportunities for system improvements
- Troubleshoot technical issues, support content development, and assist with exam question preparation, editing, and translation
- Arrange and monitor remote proctoring services, coordinate exam administration and validation
- Provide technical support to exam participants, review proctoring reports, and make recommendations on participant eligibility
- Coordinate post-examination grading, analysis, and reporting
- Prepare grading workbooks, files, and reports on exam statistics
- Assist with identifying patterns and trends in exam results and propose improvements
- Respond to internal and external inquiries on education courses and programs
- Provide exam-day support, maintain an issues log, and propose solutions to potential problems
- Liaise with departments, coordinate with graders, and support other areas of the department as needed
- Other duties as assigned
Required skills and qualifications:
- College diploma in a relevant field (e.g., Arts, Social Sciences, Business Administration, Management)
- Must be fluently bilingual (English and French)
- 2-3 years of administrative or project management experience, preferably in the examination function of a non-profit professional association
- Experience handling sensitive and confidential files
- Experience creating courses and examinations, and providing user support in an e-learning system
- Proficient in MS Office (Word, Outlook, PowerPoint, Excel) and Adobe Acrobat, with strong Excel skills
- Experience with an e-learning platform is required - D2L/Brightspace is preferred
- Tech-savvy, with ability to learn and adapt to new software and tools
- Excellent communication, interpersonal, and customer service skills
- Ability to work under pressure, prioritize tasks, and meet deadlines
- Highly organized, self-motivated, and able to work with minimal supervision
Benefits and Perks:
- Stable work environment with long-tenured staff and low turnover
- Comprehensive benefits package
- Pension
- Standard 35-hour workweek
- Collaborative team environment
- Generous vacation time
- Compressed summer hours
- Paid training and development opportunities
- Centrally located and bus accessible
Typical hours: Monday to Friday – 8:00am-10:00am to 4:00pm/6:00pm (Flexible) – Overtime is required for exams
Salary: $69,800 to $77,000 per year depending on experience
If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.
We thank all applicants for their interest in Express Employment Professionals; however, only the candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Ottawa, ON
2709
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9
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