B183
Located in Ottawa, ON
Pay: $22.88
Job Full Description
We're seeking a dependable and driven Customer Service Representative to join our client's team in Ingleside, focusing on business-to-business interactions. The ideal candidate must be eligible for a Level 1 Reliability Security Clearance.
Duties may include, but are not limited to:
- Answer customer calls and e-mails providing them with friendly support in a timely manner (Communicate directly with customers in person and by e-mail/telephone)
- Manage 25-30 clients
- Receive and process customer orders
- Update and maintain customer database with relevant information
- Prepare and reconcile customer invoices
- Assist with month end billing and reporting
- Assist with special projects as required
- Organize shipments/receipts with third party carriers
Required skills and qualifications:
- B2B client management experience is a significant advantage
- Logistics or supply chain background is a plus
- Excellent communication skills, both verbal and written
- Strong interpersonal skills, with experience working with the public
- Analytical mindset with effective problem-solving abilities
- Time management and multitasking expertise
- Well-rounded administrative skills
- Proficiency in MS Office (Outlook, Word, Excel)
- Ability to collaborate effectively in a team environment
- Self-motivated with minimal supervision required to complete tasks
- Reliable personal transportation is required, as public transportation is not readily available
Assets:
- Knowledge of SAP/Microsoft Dynamics (including expertise in management of inventories preferred)
Benefits and perks:
- Health and dental benefits after probation
- RRSP Match
- Long standing established company for over 110 years
- Room for growth
The wage for this position starts at $22.88 per hour. The ideal candidate is looking for a company to grow with. The individual needs to be adaptable and a great team player.
Schedule: Monday to Friday – Hours are 8:00am to 4:30pm
If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Ottawa, ON
2709
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9
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