Job Details

Customer Service Representative September 4, 2025

B201

Located in Ottawa, ON

Pay: $20.00

Job Full Description

Join our client's mission to empower mobility and transform lives as a Customer Service Representative! We're looking for a compassionate and skilled professional who understands the importance of mobility in people's lives. You'll be the vital link between their customers and innovative mobility products, providing personalized support, empathy, and solutions to ensure every interaction leaves a lasting positive impact.

Why work for this organization:

  • Long standing company – over 40 years
  • Health and dental benefits
  • 2 weeks’ vacation
  • 11 paid sick days
  • Bus accessible / Free parking
  • Room for growth into a Sales Representative
  • Day time hours – No weekends
  • Everyday is different
  • Helping seniors in time of need
  • Flexible employer

Required skills and qualifications:

  • Strong interpersonal and communication skills, both verbally and in writing
  • Strong initiative and ability to work proficiently in a team environment as well as independently
  • Ability to time manage, remain organized and prioritize work
  • Enthusiastic and dependable with keen willingness to learn and improve
  • Commitment to deliver excellent internal and external customer service
  • Interest in progressing to a Sales Representative role
  • Bilingualism (French/English) considered an asset

Duties may include, but are not limited to:

  • Answer client inquiries by phone, e-mail and in-person
  • Greet and receive walk-in customers
  • Receive new stock and build new equipment
  • Process client orders for service and equipment
  • Issue client billings
  • Process third party billings
  • Address overdue account balances and organize payment receivables
  • Validate customer card information as required
  • Prepare quotes as needed
  • Other duties as assigned 

Wage: $20.00 per hour

Hours: Monday to Friday - 8:30am to 5:00pm

Location: Nepean

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. Must be able to provide 2 work-related references.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is considered an equal opportunity employer.

Ottawa, ON
2709
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9

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